Terms & Conditions
Welcome to Celimax India
These Terms & Conditions govern your access to and use of www.celimax.co.in (“Website”). By using this Website, creating an account, or placing an order, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of the Website.
About Us
Celimax India is an online destination for authentic Celimax Korean skincare products in India. We strive to provide accurate product information, secure shopping, and reliable customer support.
For any queries, you may contact us:
Email: care@celimax.co.in
Phone: +91 87142 30919
Location: Bengaluru, Karnataka, India
Eligibility
By using this Website, you confirm that:
- You are at least 18 years of age or are using the Website under the supervision of a parent or legal guardian.
- The information provided by you is accurate and complete.
- You are legally capable of entering into binding agreements.
Products & Availability
We make every effort to display accurate product descriptions, images, and pricing.
However:
- Product packaging may occasionally differ due to manufacturer updates.
- Product availability may change without prior notice.
- We reserve the right to discontinue or limit the availability of any product.
Pricing
All prices displayed on the Website are in Indian Rupees (INR).
Prices may change without prior notice.
Applicable taxes and shipping charges, if any, will be displayed during checkout before payment.
Orders
After placing an order, you will receive an order confirmation.
Order acceptance is subject to:
- Product availability
- Successful payment authorization
- Verification of order details
We reserve the right to cancel or refuse any order if necessary.
Payments
We accept secure online payments through trusted payment partners.
Your payment information is processed securely through third-party payment gateways.
We do not store sensitive payment credentials such as card numbers, CVV, or UPI PINs.
Shipping & Delivery
Shipping timelines are estimates and may vary depending on:
- Delivery location
- Courier operations
- Weather conditions
- Public holidays
- Other unforeseen circumstances
Please refer to our Shipping & Delivery Policy for detailed information.
Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy.
Please review the policy before requesting a return or refund.
User Responsibilities
When using this Website, you agree not to:
- Provide false or misleading information.
- Attempt unauthorized access to the Website.
- Disrupt Website functionality.
- Upload malicious software or harmful content.
- Use the Website for unlawful purposes.
Intellectual Property
All content available on this Website, including text, graphics, logos, images, product information, and design elements, is protected under applicable intellectual property laws.
You may not reproduce, copy, distribute, or modify Website content without prior written permission, except as permitted by law.
Product Information
Product descriptions are provided for informational purposes.
Individual experiences with skincare products may vary depending on skin type, routine, and other factors.
Always follow the usage instructions provided with the product.
Limitation of Liability
To the extent permitted by applicable law, Celimax India shall not be liable for indirect, incidental, special, or consequential damages arising from the use of the Website or products purchased through the Website.
Nothing in these Terms limits any consumer rights available under applicable law.
Third-Party Links
This Website may contain links to third-party websites for informational purposes.
We are not responsible for the content, privacy practices, or policies of external websites.
Privacy
Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
Changes to These Terms
We may update these Terms & Conditions from time to time.
The latest version will always be available on this page.
Continued use of the Website after changes are posted constitutes acceptance of the updated Terms.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of the competent courts in Bengaluru, Karnataka.
Contact Information
If you have any questions regarding these Terms & Conditions, please contact us.
Email: care@celimax.co.in
Phone: +91 87142 30919
Location: Bengaluru, Karnataka, India
Frequently Asked Questions
Can Celimax India cancel my order?
Yes. Orders may be cancelled due to payment issues, product unavailability, pricing errors, or suspected fraudulent activity. If this happens, you will be informed and any eligible refund will be processed.
Are product images exactly the same as the delivered product?
We make every effort to display accurate product images. However, packaging may occasionally vary due to manufacturer updates while the product remains authentic.
Is my payment secure?
Yes. Payments are processed through secure and trusted payment gateway providers using industry-standard security measures.
Can these Terms & Conditions change?
Yes. We may update these Terms & Conditions from time to time. The latest version will always be available on this page.
How can I contact Celimax India?
You can reach us by email at care@celimax.co.in or by phone at +91 87142 30919 during our customer support hours.